About Return and Refund
WE CAN NOT APPROV RETURN GOODS AND REFUND WITOUT REAON! IF YOU DO THIS.Shipping costs from China and all costs incurred for returns will be deducted from the order amount.Please think and check the goods carefully before paying
If we send the wrong goods/damaged goods, we can resend them free of charge.
Handmade wire tree, the shape of the trunk may be a bit different, customers who mind please don't buy it!
Due to the problem of light, the color of tree powder has chromatic aberration, customers who mind please do not buy!
The leaves of real trees will also fall off, so it is very normal for tree leaves to fall off. If you do not accept it, please do not buy it.
All wire model trees in our store cannot be placed in water!!! What we sell are sand table model materials, not for fish tanks, please read clearly
Product Description
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1. Shipping policy
1.1. Worldwide shipping.
1.2. Most orders can be send out within 24 hours, all orders can be send out within 3 working days.
1.3. All orders in weekends and holidays will be dispatched on working days.
1.4. Shipping cost will be calculated according to the weight of goods you will buy, your shipping address and the shipping method you selected.
2.Return & Refund
You may return Items you do not like within 14 days of when you receive them for a refund. Shipping charges are non-refundable and you are responsible for shipping item back. Product(s) must be returned in original packaging. Please contact us first before sending a product back for instructions.
3. Feedback
We will be appreciate if you could make an objective and true feedback of our products based on your feelings after using our products. this will help us to review our products and service. If you are not satisfied with products or shipment or customer sevice or any other problems, please contact us before you leave a negative feedback. We will do our best to solve any problems and provide you with the best customer services.
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FunTrying , A China based company, we produce scale model making materials and miniature models since 2017. most of our customers are model making companies, architectural model makers, model railroaders, individual enthusiasts in model railroad, model dioramas and miniature models… we always value product quality and customer service and work hard for this purpose. Because of this, we have acquired a group of loyal users and accumulated nearly 5,000 fans on the Facebook page. please keep follow us and find more updates in the future. Have Fun and Keep Trying on the great hobby of miniature models and dioramas.
